Spencer Office Cleaning provides all related services using company employees and managers:
We realize that every facility is different and requires a system of cleaning to satisfy your particular needs; we establish the system to satisfy your requirements.
- Full Service Janitorial
- Carpet cleaning utilizing the van mounted extraction system.
- Flood and water extraction.
- Stripping and waxing all types of floors.
- Construction cleanup.
Customer Retention Rate
Spencer enjoys a 95% retention rate of clients. There are four primary reasons for this success:
- Customer satisfaction.
- Long term employees.
- Management is hands-on by owners and key personnel. We are not a franchise.
- Fair pricing.
Our employees are our company. Our owners know every employee personally; this enables us to provide the client with motivated, honest and conscientious people. Our turnover rate is the lowest in the area at 17%. Industry turnover averages 200% annually. Long term employees are the result of intensive screening and higher than average pay. Our employees represent the top 1% of cleaning people in the Metropolitan Area. These are the people that have helped Spencer Office Cleaning continue to grow by providing outstanding service to our client. The advantage to the client is staff stability, productivity, loyalty, honesty, and good communication with building owners and managers.